Leadership is neither glamorous nor easy, yet so many of us willingly sign up for it.

Done right, done with intention, your leadership principles should become your and your team’s compass.

I asked myself: who am I as a leader and what do I stand for? Why on earth would/should people follow me? 

And whatever I came up with, I needed to make it mine, make it clear, communicate it often, and, most importantly, live and breathe it. 

Client-consultant relationships matter. Relational skills like interpersonal warmth, humour, empathy and kindness - when cultivated with sincerity - ensure a blend of strong relationships and strong results.

The opportunities to deepen our skills with conflict and communication are plentiful. From a labour relations experience with interest-based bargaining to training as a mediator, practices like win-win thinking change trajectories.